I wanted to give accolades to one of your employees, Ludwig Almonte. He is the epitome of a great customer service person. He was patient with me when I didn’t know what I was doing, he was very helpful, and was kind and very knowledgeable of his job. I was a manager for many years, and would have been happy to have him service my clientele. He’s a definite asset to your organization. I felt I needed to let you know what a great employee you have.